If the trailer plays but the movie shows a black screen:

  • Use the Passionflix app, not a browser. Movies don't play in phone, tablet or TV browsers. Get the app on Google Play.
  • Connected to a TV with a cable or adapter? Both devices must support HDCP copy protection. Try Chromecast or the TV's own Passionflix app instead.
  • Screen recording or mirroring apps can also cause a black screen. Turn them off.

Still black? Follow The movie won't play on my Android device.